Return unwanted purchases
Changed your mind? Returning a damaged item still under warranty? If you want to return your unwanted purchases to a supplier our PAXI service will facilitate the return.
Get a PAXI Return Token from the supplier or PAXI partner
Go to your nearest PAXI point
Remember to take proof of identification as well as the Return Token you received with your purchase OR via SMS
Make sure that the purchase you are returning is in its original packaging
The store assistant will give you a PAXI bag
Place the item in the tamper proof bag and seal it
Make sure that the store assistant scans the barcode on your parcel
You will get an SMS updating you on your parcel’s progress or you can track it on the PAXI website
